Privacy Policy

Trayam Hospital, Ahmedabad

Trayam Hospital (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

1. Information We Collect

We collect personal information only when you voluntarily provide it by filling out the appointment or contact form on our website.

This may include:

  • Full name
  • Phone number
  • Email address
  • Preferred appointment date
  • Selected department or specialty
  • Any additional details you choose to share

We do not collect personal information unless you submit it through the form.

In addition, we may automatically collect limited non-personal information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited

2. How We Use Your Information

We use the information you provide to:

  • Schedule and confirm appointments
  • Respond to your queries
  • Contact you regarding your request
  • Improve our services and website experience

3. Sharing of Information

We do not sell or rent your personal data. We may share information only:

  • With relevant hospital staff for appointment or treatment coordination
  • With service providers supporting our website operations
  • When required by law

4. Third-Party Services

Our website may use or redirect you to third-party services, including:

  • WhatsApp for communication
  • Google Analytics for website usage tracking

These platforms operate under their own privacy policies.

5. Cookies and Tracking

We may use cookies to improve website functionality and understand user behaviour. You can disable cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information. However, no online system can guarantee complete security.

7. Data Retention

We retain your information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

8. Your Rights

You may request to:

  • Access your data
  • Correct inaccurate information
  • Request the deletion of your data

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us through the details available on our website.

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